Turn Access to My Computers on, and select the Computer Groups the technician can access.

My Computers Management gives the technician access to the list of computers in the technician console.Session Creation controls the generation of PIN Codes and Calling Card codes from the Console (a user with access to the Admin Area can also create Calling Cards from the Console).Navigate to the Permissions tab and select a Permissions Template to apply a set of pre-configured permissions to new or existing users, or choose specific options to customize the user's Global access.Passwords must comply with the following conditions: 8 to 32 characters, at least one upper-case letter, at least one lower case letter, at least one number. Enter a password for the new user, choose a time zone, date/time format, language, add the technician's picture and select the departments to which the technician belongs.Select Configure as End User to create an end user account, and select Force Two Factor Authentication Usage to enable two factor authentication.Enter the name, username (email address) and set an expiration date for the new technician.Navigate to Management > Technicians > Add.Use the Permissions tab to control access globally, or just in the Admin Area or Tech Console. You can also add end users as Dameware Remote Everywhere users and limit their access permissions to specific areas of your account. This is helpful for setting up new technicians, or a quick downgrade or upgrade to a technician's account. From the Technicians management section of the Admin Area, you can enable or disable technicians as needed, and grant or take away permissions. Click here for an overview on adding techniciansĬreate accounts for new technicians, configure their permissions and default settings, and adjust permissions as needed for existing technicians.

Remote everywhere